One contact person - complete consulting
For more than 120 years KRAUSE has been specialised in the field of access technology and has a comprehensive expertise. After intensive discussions with the customer, they analyse the initial situation on site and collect all relevant basic data. Afterwards, an individual project team is formed, which professionally takes over the realisation of the objectives and specifically responds to the customer's wishes. Based on the initial data, the team develops an individual project plan. After the offer has been prepared, the schedule is planned in close coordination with the client. Once all details have been clarified, realisation begins. Customers get insight into the current project status at any time, because transparency is important to KRAUSE. The team of experts takes over all steps from construction, production, delivery and, if desired, also assembly on site. Each project is finally checked and complies with all standard specifications and safety aspects.
Maximum consulting competence after the purchase
After completion and installation of the access solution, the service at KRAUSE goes into the next round. The company offers a comprehensive range of services, from support during the application to long-term spare parts supply and repair. In addition, seminars for competent persons and a product testing service are also offered. The advantages are clear:
- Service support directly from the manufacturer
- Personal contact person
- Individual advice tailored to customer needs
- Free, comprehensive product manuals
- Support with product application
- Flexible repair service at the customer's site or in the KRAUSE factory
KRAUSE supplies the suitable solution and the complete service for every customer, for every access technology problem. The fact that all services come from one source, from development to production, assembly and training up to permanent service, ensures maximum safety for the users.