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KRAUSE service competence - close cooperation with trade and users

It is well known in the trade that access technology from KRAUSE belongs to the best that the industry has to offer. However, the close cooperation with the dealers and the optimal, individual support is no longer a matter of course nowadays. Beyond the wide range and the product quality, the traditional manufacturer therefore offers an extraordinary service - the KRAUSE 360° competence. One part of this is the service competence.

KRAUSE 360° service competence

The perfect service for dealers, partners and users

With its service competence KRAUSE sets new standards in customer support. Thereby the focus is above all on extensive information exchange and individual advice. The access technology specialists offer for example comprehensive information material, such as:

  • Catalogues
  • Brochures
  • Theme-related print objects
  • POS media

POS design - clear and customer-friendly

Support with "point-of-sale" advertising media enables a clear presentation of the climbing solutions on the market. Customers can obtain comprehensive information in three simple steps. In the first step, information boards give a complete overview of working heights and the matching products, while folding boards in front of the articles provide further information. Finally, product posters attached directly to the product provide detailed information on the chosen access solution or accessories. This solution can also be optimally implemented with individual shelving - the self-explanatory system supports sales.

Individual and personal

Those who prefer their advertising material to be individual, resort to the design of advertising measures for trade partners. This service has been part of the standard at KRAUSE for years. This way, dealers receive the appropriate documents to present the access technology products ideally and to be able to advise their customers in the best possible way. The integration of the own logo documents the expert status of the trade partner and shows his close connection to KRAUSE. This way image, sales and customer satisfaction are promoted at the same time.

Always up to date

Visitors of the KRAUSE website have access to product information, assembly and use instructions as well as instructions for use and operating manuals of the access technology specialists in the download area. Technology clips, safety instructions and frequently asked questions complete the offer.

The company has a nationwide field service as well as competent office staff who are available for personal discussions. This way, the best possible advice and support is always guaranteed. Today, KRAUSE is one of the leading suppliers on the market due to its know-how and its distinct service concept.

Do you have questions? We are happy to help!